Shipping & Payment Info

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Shipping Information:

1. International and Local Shipping Options: We offer both international and local shipping options to cater to our diverse customer base. During the checkout process, you can select the desired shipping method based on your location.

2. Supported Shipping Zones: We currently ship to all countries worldwide. If your location is not listed, please contact our customer service for assistance.

3. Shipping Costs: Shipping costs are calculated based on the shipping method selected and the destination. The total shipping cost will be displayed during the checkout process before finalizing your order.

4. Policy around Returns, Exchanges, Damages, and Lost Packages:

  • Returns and Exchanges: We accept returns and exchanges within 30 days of receiving your order. Please contact us for specific instructions and conditions.
  • Damaged Items: In the event that your order arrives damaged, please contact us within 30 days of receipt. Provide photos of the damaged items and packaging, and we will arrange for a replacement or refund.
  • Lost Packages: If your package is lost in transit, please contact our customer service team on our email: neverbackoutas@outlook.com. We will work with the shipping carrier to locate your package or provide a suitable resolution.

5. Order Processing and Delivery Times:

  • Order Processing: Orders are typically processed and ready for shipping within 5 business days, excluding weekends and holidays.
  • Delivery Times: Estimated delivery times vary based on the shipping method and destination. Once your order is shipped, you will receive a confirmation email with tracking information.

6. Payment Options: We accept a variety of payment methods, including credit cards, PayPal, etc. Payment options will be presented during the checkout process.

7. Payment Requirements and Instructions: Payment is required at the time of purchase. Ensure that your billing information is accurate to avoid any delays. If you encounter any issues during the payment process, please contact our customer service for assistance on email: neverbackoutas@outlook.com.

8. Contact Information:

For any inquiries or assistance, please contact us at:

NeverBackOut - Online International Business - neverbackoutas@outlook.com


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